English  |  Français  |  Español  |  中文  |  Deutsch
diffuser-express-title-block

Purchase Information

Prices
Environmental Dynamics International (EDI) reserves the right to adjust sale prices without notice.  All prices are in U.S. dollars and all accounts are to be paid in U.S. dollars

 

Shipping Policy
EDI will make every effort to ship orders for stock items within 3 days from receipt of an approved Purchase Order.  Shipments for expedited freight will be given priority.  For non-stock items, EDI will notify client of anticipated ship schedule.  Ship schedules are subject to current workloads and may be adjusted to accommodate schedules.

 

Warranty
Products manufactured by Environmental Dynamics International are warranted to be free from defects in materials or workmanship for 18 months from the date of shipment or 12 months from the date of start-up, whichever comes first.  Parts found to be defective in materials or workmanship will be repaired or replaced without charge, F.O.B. original point of shipment.  The responsibility of EDI is limited to the cost of the defective part.  Decomposition by chemical action and chemical precipitate, or wear caused by the presence of abrasive materials or faulty maintenance or operation, shall not constitute defects.  Claims for defective, damaged or improper material or for shortages will not be allowed unless written notice specifying the nature and extent of the defect, damage or shortage is received in EDI’s office within fourteen (14) days from unloading.

 

Freight Charges
Shipments will be made “Freight Collect” or from the account of the buyer.  For approved accounts, EDI will prepay and add the freight to the invoice.

 

Ship Methods
EDI will ship as specified by the client.  EDI has daily scheduled pickups by UPS and FedEx.  LTL and Truck Load shipments are arranged from EDI on a daily basis.  EDI can schedule shipment through a forwarder or broker.  EDI usually ships LTL on Conway and USF Dugan.  Other carriers can be arranged as required.

 

Returned Goods
EDI will accept return of goods that have not been installed or operated and are in the original shipping carton.  A 15% restocking charge will apply to all returns.  All materials to be returned must be accompanied by an EDI Returned Material Authorization (RMA) number.  Contact EDI for RGA information prior to return of product.

 

Customers in the U.S.A. and Canada

Payment Options
Acceptable payment methods are cash, company check, wire transfer or credit card (MasterCard, Visa or American Express).  Diffuser Express encourages the use of credit card payment for purchases under $2000.00.

Credit
EDI will ship to municipalities, private accounts, established industrial accounts and governmental agencies on open account with approved credit. 

Terms
EDI payment terms for approved accounts are 1% 10 day, Net 30 days from date of invoice.  Interest rate at 1½% per month will be charged on all accounts unpaid 30 days after the invoice date.

 

International Customers

Payment Options
Typical international payment terms are prepayment via company check, wire transfer, or credit card (MasterCard, Visa or American Express).  Payment via Letter of Credit is also acceptable and sometimes preferable for large quantity purchases.

Credit
International open accounts are available to pre-approved accounts and are subject to terms and conditions of the insurance program of the U.S.A. Department of Commerce Export Import Bank (Ex-Im Bank Insurance Program).

Financing through Ex-Im Bank
Through the Ex-Im Bank’s Short-Term and Medium-Term Export Credit Insurance program, Environmental Dynamics International is authorized to offer attractive financing to its international customers.

For additional information on the Short-Term and Medium-Term financing assistance programs, including credit reference or other requirements, please contact EDI or the U.S. Export Import Bank at 312-353-8072 or by fax at 312-353-8098

Purchasing Information